What does a server at Texas Roadhouse need to follow to ensure guest satisfaction?

To ensure guest satisfaction at Texas Roadhouse, following the steps of legendary service with heart is essential. This approach focuses on providing a memorable dining experience by emphasizing hospitality, attentiveness, and personal connection with each guest. The "legendary service" model includes greeting guests warmly, checking on them during their meal, being knowledgeable about the menu, and effectively addressing any issues that arise. This emphasis on service quality enhances the overall atmosphere and keeps guests coming back, fostering loyalty and positive word-of-mouth.

The other choices, while important in their own contexts, do not specifically prioritize the guest experience to the same extent. Inventory control and table turnover are operational aspects that, while contributing to the restaurant's efficiency, do not directly enhance the personal interaction and service that are critical for guest satisfaction. Serving only drinks and appetizers limits the dining experience and does not align with the comprehensive service ethos that Texas Roadhouse strives to uphold.