What is the role of the seater greeter?

The role of the seater greeter is to greet arriving and departing guests, which is fundamental to creating a welcoming atmosphere at the restaurant. This position serves as the first point of contact for customers, and an enthusiastic greeting sets the tone for their dining experience. It helps establish a friendly environment, making guests feel valued and appreciated as soon as they enter.

While monitoring guest payments, checking on guests after they are seated, and handling menu inquiries are essential tasks in restaurants, they fall under the responsibilities of different staff members. The seater greeter primarily focuses on engaging with guests as they arrive and leave, which is a critical aspect of hospitality. This initial interaction can significantly enhance the overall impression of the restaurant, encouraging guests to return in the future.