What should a hostess focus on while greeting guests?

A hostess plays a crucial role in creating a positive first impression for guests at Texas Roadhouse. Focusing on ensuring a friendly and welcoming attitude is vital because it sets the tone for the entire dining experience. When guests are greeted warmly, they feel valued and appreciated, which encourages them to enjoy their time at the restaurant. This friendly demeanor can help to establish rapport and make guests feel comfortable as they enter.

Building a welcoming atmosphere through personal interactions can also make guests feel more inclined to return and to recommend the restaurant to others. A cheerful greeting can enhance the restaurant's reputation for excellent service and hospitality. Thus, the emphasis on a positive attitude is essential for the hostess to perform effectively in their role.